MONDAY, 08/17

Emerging Tech and Mobility




Ryan Estis

Ryan Estis is a sales and leadership expert preparing companies and individual contributors to embrace change and achieve breakthrough performance. Ryan has 20 years of business experience working with the world’s best brands to initiate change, inspire innovation and deliver growth.


Speaker: Todd Zeiler

Todd is the new Assistant Vice President of Network Services. His team owns Global Network Architecture, Implementation, Inter-Carrier Usage Mediation/Delivery, and Network Operations for wholesale, domestic, & international roaming as well as network sharing services. His team’s mission statement is to “paint the world AT&T blue” with a seamless mobility experience.


Switching it Up

Mobility for Alternate Networks

What’s the business application for non-hardwired internet connectivity? We’re taking a look at alternate connectivity options from satellite, to wireless, 4G and point-to-point. Let’s explore use cases and how companies utilize alternatives to more “traditional” connections.


Avoiding Mobile Mayhem

Mobility Management Solutions

With the shifting dynamic in remote work, wireless devices, mobile usage and security risks are just some of what businesses are trying to manage. On this panel, we explore vendors who help companies automate device management, provide real-time visibility into device status, location, help reduce downtime, protect data and ensure compliance. We’ll review company use cases highlighting time saved, greater efficiencies, improved customer service and workplace productivity.

Case Study:

IoT and Mobility Partner Wins

Hear from TBI vendors and selling partners highlight deals that focus on IoT, sensors, data and analysis that make for innovative and better business.

Tapping into the 5G Monetization Opportunity

As 5G continues to evolve and grow, so do customer needs. Learn how to monetize 5G and enable your customers.


TUESDAY, 08/18




Hold My Beer While I Hack this Smartphone

Watch as a white hat hacker penetrates the most ubiquitous of business devices, a smartphone.



Verizon is a global leader in the delivery of cloud, security, Machine-to-Machine, mobility, and advanced communications. Verizon also provides converged communications, information, and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries.

Back to the Future

Back to Work Preparedness

What security needs do we need to account for in our new work environment? From facilities, thermal imaging, social distance monitoring, people & object counting to risk assessments, training, zero trust policies, endpoint protection, to future disaster preparedness and IT transformations including cloud readiness, network reconfigurations, hybrid IT and managed services, we’re looking at vendors who solve for our new normal in whatever shape that continues to take.

Small Business, Big Risk

SMB Security Strategies

The virtual workplace increases security concerns for many businesses, but particularly concerning for small business owners. Often, while not the intended target, small businesses are susceptible to opportunistic attacks. We’ll investigate low cost options that all SMB customers should consider in preparation for and mitigation of inevitable threat actors.


#Winning with Security

TBI’s Tech Gurus lead use case coverage on security deals large and small.

The MSP Cybersecurity Opportunity

Our new virtual workplace and collaboration landscape leaves every business vulnerable. From unsecured internet connections and endpoints to network access and unprotected data, work during the COVID-19 pandemic has forced businesses to take a hard look at security gaps, potential vulnerabilities and what/if scenarios. There is no better time for MSPs to consult and advise on the many security solutions out there, vendor selections along with employee training, establishing security plans, penetration testing and vulnerability scans, DaaS, Backup, Disaster Recovery and Business Continuity along with management.







Jay McBain

Reengineering business during COVID

Jay McBain will discuss where the market is headed, how money is being made right now the new buyer. Jay will cover cloud acceleration, security, specialization, and the move to subscription modeling (a great thing for agents). Attendees will leave with skills and actionable items to do today to gear themselves up for conversations tomorrow.



CenturyLink is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. Through its extensive global fiber network, CenturyLink provides secure and reliable services to meet the growing digital demands of businesses and consumers. CenturyLink strives to be the trusted connection to the networked world and is focused on delivering technology that enhances the customer experience.

Thriving in a Multi-Cloud World

The reality is that most businesses have multi-cloud deployments regardless of a set multi-cloud strategy in place. In this session, we look at business cases for multi-cloud strategies. But also, how to address workloads running across multiple cloud services to ensure visibility and control. There are tools and managed services that help with forwarding a business’ cloud objectives with machine learning, analytics, automation, SLAs and personnel to help with deployment assisting IT and cloud ops teams manage environments and cloud-native application usage and spend.


Reimagine Your Applications

It’s all about APIs and Integrations! Within ecommerce, technologies that pair with a company’s CRM and Shopify integrations is crucial, within finance and banking, it’s about ServiceNow integrations. API extensions and software integrations are what make the impossible, possible. For most businesses, in multi-cloud environments, applications that seamlessly work and can be customized, help with innovation and an improved customer experience. At the end of the day, it’s what all businesses want as they continue with cloud adoption.

You Can DaaS if You Want To

In the virtualized work environment, we all find ourselves, employers are consistently evaluating technology options to keep employees safe and minimize remote work risks. The panel which combines DaaS vendors and TBI’s solution architects explore top applications customers use DaaS for.


#Winning with Managed Hypervisor

A Look at Azure

TBI’s Tech Gurus lead use case coverage on cloud deals large and small.

Adapting Infrastructure for Increased Demand

Businesses with workloads in the public cloud needing the ability to access and serve up data from other cloud systems like ERP, HR software, CRM face internal IT nightmares for network routing and performance issues with legacy infrastructure. There is a better way to consume cloud, and a better way to design the network for a cloud-first strategy. In this session we explore IaaS, data center and DR, SD-WAN and other means to get systems off-premise with better access for greater cloud consumption.



Cloud Communications and Collaborations




8x8, Inc. is a leading provider of cloud phone, messaging, meetings and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.



Nextiva is a business communications company. With Nextiva, you get a single operating system for business communications, enabling seamless communication through any channel (phone, email, website, chat, SMS), productivity tools like pipeline and customer management, engagement tools like surveys, built-in intelligence, and easy-to-use automation.

Contact Center is My Jam

The initial wave of CCaaS solutions brought to light benefits that a call center operation had never seen before, such as the ability to reduce IT headcount, lower maintenance costs, detailed reporting on people and progress, and the capacity to allow work-from-home opportunities, rather than requiring physical presence in a call center. This panel will discuss what’s new in CCaaS as it relates to integrations, automation with AI and NLP cool new things with reporting and workforce optimization.

Hello, Microsoft Teams.

A look at Teams Integrations.

Seamless transitions from meetings to calls, a primary benefit to Microsoft Teams integrations. At the start of COVID-19 Microsoft experienced 12 Million new users on Teams with the shift of remote work. There are 75 Million active daily Teams users. Hear from panelists as they discuss direct routing, voice into teams and the extra benefits you get when utilizing teams through a vendor like SLAs from voice providers, better uptime, cheaper metaswitch pricing, better integration with other apps, one point of presence along with many others like efax, call center functionality, detailed analytics and paging to name a few.

Are we capturing that?

A look at Salesforce integrations.

With over 150,000 companies use Salesforce. 99 of the Fortune 100 use it to actively scale their businesses. The most prolific and top priority for most businesses is to improve customer experience. Data helps do that. Within the UC space, many providers tout their Salesforce integrations highlighting automated call logging, caller info before pick up, mobile access and of course, detailed insights and analytics. Let’s hear what’s new and how customers are utilizing the integration.



UCaaS, CCaaS, Consumerization and the Customer Experience

TBI’s Tech Gurus lead use case coverage on retail deals large and small.


with Webcasts: The Virtual Gold Rush of 2020

TBI’s Tech Gurus lead use case coverage on healthcare deals large and small.


FRIDAY, 08/21

NextGen Networking


Comcast Business

Comcast Business has the largest IP network in the nation, serving the needs of small business through large enterprise customers. Technology solutions range from fast, reliable Ethernet and Internet connectivity to voice and video. Comcast Business is powered by an advanced Gig-ready network and 24/7 technical support.



TBI’s Tech Gurus lead use case coverage on SD-WAN deals large and small.

The Convergence of Network and Security

How do we connect securely to the remote office? In COVID times, securely connecting the remote workforce to the company’s SaaS, cloud and data center apps is high priority for most. From NGFW, access through VPN or not, software defined perimeters, multifactor authentication, attack and assessment services along with many others, we’ll hear what companies are doing to protect the business and its employees.

To Colo or Not to Colo:

Advice and Suggestions on Connecting to Data Centers

When choosing to colocate IT frastructure to third-party providers, there are multiple considerations on access and security. We’ll cover ISP connectivity options, redundancy, security threats, edge compute, cross-connects and direct connections like Azure’s ExpressRoute.